
Region Dalarna chooses Friktion to turn partnership into practice
How do you deliver 125% of the value with 75% of the resources? To meet the challenges of tomorrow, the Medical Technology and IT department (MIT) at Region Dalarna is transform...
The surprisingly rational case for non-linear change
Traditional, linear change might look tidy on paper, but real life rarely behaves that way. When it comes to complex organizational transformations, a non-linear, experimental a...
4 things your organization must be good at to master non-linear change
Would you like your organization to move away from sequential change projects in favor of a more non-linear and continuous approach to change? Good! Want that change to be long-...
Keep keeping your customer promise
Does your B2B service company know how to continuously improve your ability to deliver on your customer promise?
Pick a promise and deliver on it—every time
What is the second most important problem for B2B Service Companies to solve? Weird question, I know, but it got your attention didn't it?
Agile is NOT a one-size-fits-all solution!
When implementing agile, many organizations fall into the trap of thinking it's a magical “cure-all” for every challenge. But here's the reality: Agile can be used to optimize f...