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  1. People walking outside of the ESTEC office

    European Space Agency has chosen Friktion to support out-of-this-world transformation

    How do you change the mindset of some of Europe’s brightest engineers and scientists? At the European Space Agency (ESA), the answer involves rethinking how collaboration happen...
  2. three white pillars

    What if banks are approaching tech integration all wrong?

    Too often, banks treat integrating new technology like any other project. They track scope, stick to budgets, obsess over timelines. But when the rollout spans multiple markets,...
  3. a crystal ball

    Be roughly right—the case for pragmatic planning in large-scale, complex software delivery

    If your roadmap feels more like a wish list than a plan, you’re not alone. But what if predictability wasn’t about precision but about being roughly right? Here are three pragma...
  4. a velvet couch and a floor lamp

    Change management models explained with a couch

    There are dozens of change management models. Most of them sound good in PowerPoint. But what happens when it’s time to actually move something? Like a couch. Upstairs.
  5. Close-up of a woman in traditional clothing from Dalarna

    Region Dalarna chooses Friktion to turn partnership into practice

    How do you deliver 125% of the value with 75% of the resources? To meet the challenges of tomorrow, the Medical Technology and IT department (MIT) at Region Dalarna is transform...
  6. a silvery twisted shape

    The surprisingly rational case for non-linear change

    Traditional, linear change might look tidy on paper, but real life rarely behaves that way. When it comes to complex organizational transformations, a non-linear, experimental a...