Time to add some Friktion
We used to be Sense/Make. Now we’re Friktion.Sometimes it just makes sense to change. Reinvent yourself. Pick a new name. Update your style. Move into a new place. So we did.
Pick a promise and deliver on it—every time
What is the second most important problem for B2B Service Companies to solve? Weird question, I know, but it got your attention didn't it?
Experiments—the key to solving problems in uncertain situations
Facing a problem with no clear solution? In complex environments, the path to success is often unpredictable, and the right direction isn't always obvious from the start. So how...
Agile is NOT a one-size-fits-all solution!
When implementing agile, many organizations fall into the trap of thinking it's a magical “cure-all” for every challenge. But here's the reality: Agile can be used to optimize f...
6 ways to get your change initiative back on track
In two previous articles, I wrote about “resistance to change” and how it’s just a lazy excuse when change fails. I then took the liberty of pointing out the real reasons why yo...
6 reasons why your change initiative is failing
If people in your organization aren’t changing like you wish they would, blaming it on “resistance to change” is a lazy and unhelpful diagnosis. But the question remains: Why ar...