What if banks are approaching product scaling all wrong?
Too often, banks treat scaling like any other project. They track scope, stick to budgets, obsess over timelines. But when the rollout spans multiple markets, functions, and Leg...
Be roughly right—the case for pragmatic planning in large-scale, complex software delivery
If your roadmap feels more like a wish list than a plan, you’re not alone. But what if predictability wasn’t about precision but about being roughly right? Here are three pragma...
Change management models explained with a couch
There are dozens of change management models. Most of them sound good in PowerPoint. But what happens when it’s time to actually move something? Like a couch. Upstairs.
Region Dalarna chooses Friktion to turn partnership into practice
How do you deliver 125% of the value with 75% of the resources? To meet the challenges of tomorrow, the Medical Technology and IT department (MIT) at Region Dalarna is transform...
The surprisingly rational case for non-linear change
Traditional, linear change might look tidy on paper, but real life rarely behaves that way. When it comes to complex organizational transformations, a non-linear, experimental a...
4 things your organization must be good at to master non-linear change
Would you like your organization to move away from sequential change projects in favor of a more non-linear and continuous approach to change? Good! Want that change to be long-...