What is reality-first transformation?
Most organizations change the same way: design the perfect system, roll it out, and hope that people use it. We call this map-first transformation. Reality-first transformation ...
The AI paradox in companies: you can't plan your way into AI, but you can't wing it either
Most companies handle AI in one of two ways. Some plan carefully before they invest. Others invest in everything and see what sticks. Both feel responsible, both are partly righ...
The surprisingly rational case for non-linear change
Traditional, linear change might look tidy on paper, but real life rarely behaves that way. When it comes to complex organizational transformations, a non-linear, experimental a...
4 things your organization must be good at to master non-linear change
Would you like your organization to move away from sequential change projects in favor of a more non-linear and continuous approach to change? Good! Want that change to be long-...
Keep keeping your customer promise
Does your B2B service company know how to continuously improve your ability to deliver on your customer promise?
Pick a promise and deliver on it—every time
What is the second most important problem for B2B Service Companies to solve? Weird question, I know, but it got your attention didn't it?
Choose a strategy—or die
How you configure your agile ways of working must fit your organization's strategic choices.
3 ways to systematize continuous learning
Continuous learning is often misinterpreted as a fully ad-hoc and informal process and used as an excuse not to document any insight.
The dream of higher demand and margins
Most B2B service companies dream of the same thing: higher demand and higher margins! And end up facing the same harsh reality.
Top priority: Figuring out what makes you different
Why is it so hard for your B2B service company to differentiate from your competitors? If you want to achieve higher demand and margins, figuring this out should probably be you...
Introducing: The Reconfusion Workshop method
Solving complex problems by becoming confused on a whole new level instead of jumping to conclusions.