Planning is killing your transformation—here's how to get it rolling
Most transformation teams spend months designing the perfect solution and building the perfect plan. Then they execute—and watch it fail. Not because of poor planning, but becau...
What if banks are approaching tech integration all wrong?
Too often, banks treat integrating new technology like any other project. They track scope, stick to budgets, obsess over timelines. But when the rollout spans multiple markets,...
Change management models explained with a couch
There are dozens of change management models. Most of them sound good in PowerPoint. But what happens when it’s time to actually move something? Like a couch. Upstairs.
Six ways to get your transformation rolling
If your transformation initiative isn’t getting traction, it’s tempting to blame people for being “resistant to change.” But here’s a better idea: design the change so it actual...
Why don't they just change already?
If people in your organization aren’t changing like you wish they would, blaming it people simply being resistant to change is a lazy diagnosis. Convenient, sure. But not helpful.
Resistance to change—it's not you, it's me
You’ve made the case. Clear. Compelling. Maybe even a bit poetic. So why aren't they—people in your organization—changing?
Meet demand under high pressure: Establish a decision-making framework
In high-stress situations, your instincts take over. Some people behave like ostriches, burying their heads in the sand, while others act like headless chickens.
Meet demand under high pressure: Get down to basics
In the world of buzzwords, bloated frameworks and certainty, getting down to basics has become a dying art form.Yet that’s exactly what’s needed—not only as a response to tackli...
Has your boss asked you to eat an elephant?
Then this guide is for you.The elephant might be that you need to deliver a product much quicker than you are currently capable of. Or that you need to complete an initiative wi...
Improving decision-making by understanding cognitive biases
As Senior Managers, decision-making is one of the most important and challenging aspects of our roles. We are, on a regular basis, faced with multiple problems. Some of which ca...
Diffusion—change as a social, not structural process
How to introduce new behaviours and practices organically in the organization.
Why people in your organization reject new things
Introducing new behaviours and practices in organizations are sometimes met with resistance. One reason for this is that the change collides with the identity of the individuals...
Adoption Threshold Level—understanding complexity of change
The Adoption Threshold Level* describes a groups’ inclination to adopt a new behaviour. Certain groups will have a low adoption threshold for a specific change, are inclined to ...
Adoption—What change management was always meant to be
Introducing new behaviours and practices in organizations are sometimes met with resistance. One reason for this is that the change collides with the identity of the individuals...