Meet demand under high pressure: Get down to basics
In the world of buzzwords, bloated frameworks and certainty, getting down to basics has become a dying art form.Yet that’s exactly what’s needed—not only as a response to tackli...
Has your boss asked you to eat an elephant?
Then this guide is for you.The elephant might be that you need to deliver a product much quicker than you are currently capable of. Or that you need to complete an initiative wi...
Helping people direct their creativity toward solving the right problems
Friktion exists to help humanity direct its creativity toward solving the right problems. That sentence is what brand people refer to as our purpose statement and what we like t...
Improving decision-making by understanding cognitive biases
As Senior Managers, decision-making is one of the most important and challenging aspects of our roles. We are, on a regular basis, faced with multiple problems. Some of which ca...
Diffusion—change as a social, not structural process
How to introduce new behaviours and practices organically in the organization.
Why people in your organization reject new things
Introducing new behaviours and practices in organizations are sometimes met with resistance. One reason for this is that the change collides with the identity of the individuals...